Shipping policy
Shipping and Delivery
· Shipping timeframes are estimates and not guarantees
· Orders typically ship within 2-5 business days
· Delivery times vary by location (typically 5-15 business days)
· Weekend and holiday delays may apply
· Tracking information will be provided via email
· Shipping costs are calculated based on weight, dimensions, and destination
· Free shipping may apply for orders above specified amounts
· Express and priority shipping options are available at additional cost
· International shipping rates vary by country
· You are responsible for providing accurate delivery address
· StreetKarrma is not liable for delivery failures due to incomplete/incorrect addresses
· Delivery attempts are typically made once
· After failed delivery, packages return to our warehouse
· Report issues within 48 hours of attempted delivery
· We will investigate and either replace or refund items
· Insurance coverage applies to select orders
· StreetKarrma will work with carriers to resolve disputes
· Claims must be filed within 7 days of expected delivery
· We require tracking confirmation and carrier investigation
· Once investigated, we will replace or refund the order
· Repeat non-delivery issues will be addressed with carriers