Terms of service

StreetKarrma Policies & Terms and Conditions

Last Updated: February 2026
Effective Date: February 1, 2026

1. Welcome to StreetKarrma

Welcome to StreetKarrma ("Company," "we," "us," "our," or "Site"). These Terms and Conditions govern your access to and use of our website, mobile application, and services (collectively, the "Services"). By accessing or using StreetKarrma, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our Services.

Website: www.streetkarrma.co.in
Contact Email: info@streetkarrma.co.in

2. Definitions

· "User" or "You" - Any person accessing or using the StreetKarrma website, mobile application, or services.

· "Account" - Your personalized user account on StreetKarrma.

· "Products" - Streetwear clothing items and apparel offered by StreetKarrma.

· "Services" - All services provided by StreetKarrma, including but not limited to shopping, customer support, and content services.

· "Intellectual Property" - Trademarks, copyrights, designs, logos, and other proprietary content owned by StreetKarrma.

· "Content" - All text, images, videos, graphics, and other materials on the StreetKarrma platform.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years old to use StreetKarrma Services. By using our Services, you represent and warrant that you are of legal age in your jurisdiction.

3.2 Account Information

When creating an account, you agree to:

· Provide accurate, complete, and current information

· Update your information as needed to keep it accurate

· Maintain confidentiality of your account credentials

· Accept responsibility for all activities under your account

· Notify us immediately of unauthorized access

3.3 Account Termination

We reserve the right to suspend or terminate your account if:

· You violate these Terms and Conditions

· You engage in fraudulent or illegal activities

· You abuse the Services or other users

· Your account shows suspicious activity

· You violate intellectual property rights

4. Product Information and Availability

4.1 Product Descriptions

StreetKarrma provides detailed descriptions of all Products, including:

· Materials and composition

· Sizing information and fit guides

· Care instructions

· Pricing and availability

· Design specifications

We strive for accuracy, but occasional errors may occur. If a Product listing contains incorrect information, we are not obligated to honor the order at the incorrect price.

4.2 Stock Availability

· Products are offered while quantities last

· We reserve the right to limit quantities per customer

· Out-of-stock items will be indicated on the website

· Availability is subject to change without notice

· We are not responsible for third-party supply chain disruptions

4.3 Product Quality

All StreetKarrma Products are:

· Manufactured to quality standards

· Tested for durability and fit

· Made with premium materials

· Subject to quality control checks

We are committed to providing high-quality streetwear that meets customer expectations.

5. Pricing and Payment

5.1 Pricing Policy

· All prices are displayed in Indian Rupees (INR)

· Prices are subject to change without prior notice

· Price changes do not apply to orders already placed

· Promotional pricing is valid only during specified periods

· Prices exclude applicable taxes (GST, VAT, etc.) unless stated otherwise

5.2 Payment Methods

StreetKarrma accepts:

· Credit cards (Visa, MasterCard, American Express)

· Debit cards

· Digital wallets and payment apps

· Bank transfers (as specified)

· Cash on Delivery (COD) where available

5.3 Payment Processing

· Payments are processed securely through encrypted channels

· Your payment information is not stored on our servers

· Failed payments will not process an order

· Duplicate charges will be refunded within 5-7 business days

· You authorize StreetKarrma to charge your payment method for purchases

5.4 Taxes and Additional Charges

· GST and applicable taxes are calculated at checkout

· Shipping and handling fees are separate from product prices

· International orders may be subject to customs duties (buyer's responsibility)

· We cannot guarantee final tax calculations for international shipments

6. Shipping and Delivery

6.1 Shipping Policy

· Shipping timeframes are estimates and not guarantees

· Orders typically ship within 2-5 business days

· Delivery times vary by location (typically 5-15 business days)

· Weekend and holiday delays may apply

· Tracking information will be provided via email

6.2 Shipping Costs

· Shipping costs are calculated based on weight, dimensions, and destination

· Free shipping may apply for orders above specified amounts

· Express and priority shipping options are available at additional cost

· International shipping rates vary by country

6.3 Delivery Address

· You are responsible for providing accurate delivery address

· StreetKarrma is not liable for delivery failures due to incomplete/incorrect addresses

· Delivery attempts are typically made once

· After failed delivery, packages return to our warehouse

6.4 Lost or Damaged Shipments

· Report issues within 48 hours of attempted delivery

· We will investigate and either replace or refund items

· Insurance coverage applies to select orders

· StreetKarrma will work with carriers to resolve disputes

6.5 Non-Delivery Claims

· Claims must be filed within 7 days of expected delivery

· We require tracking confirmation and carrier investigation

· Once investigated, we will replace or refund the order

· Repeat non-delivery issues will be addressed with carriers

7. Returns and Refunds

7.1 Return Window

· Returns are accepted within 7 days of delivery

· Items must be unused, unworn, and in original condition

· Tags must be attached to the Product

· No returns accepted after 7 days

7.2 Return Conditions

Products are returnable only if:

· Not worn, washed, or damaged by the customer

· In original packaging with all tags attached

· No signs of use or alterations

· Marked as "Final Sale" or "Non-Returnable" items excluded

7.3 Return Process

1. Initiate return request through your account or contact us

2. Provide order number and reason for return

3. Receive return shipping instructions

4. Ship item back to us (prepaid label provided for eligible returns)

5. Item inspected upon receipt

6. Refund processed within 5-7 business days

7.4 Return Shipping

· Return shipping is free for defective items

· Customer pays return shipping for change-of-mind returns (unless promotional return)

· We provide prepaid return labels for defective products

· Items not received within return window may be charged back

7.5 Refund Policy

· Refunds are processed to the original payment method

· Processing time: 5-7 business days after return acceptance

· Refund amount excludes original shipping (non-refundable)

· Return shipping costs are non-refundable (except for defective items)

· No refunds for final sale or clearance items

7.6 Exchanges

· Size/color exchanges are available within 5 days

· Exchange items must meet same conditions as returns

· Shipping for exchanges must be borne by customer

· Exchange processing time: 7-14 business days

7.7 Defective Products

· Defects must be reported within 3 days of delivery

· We will replace or refund defective items at no cost

· Return shipping provided for defective products

· Quality disputes will be investigated by our team

8. Intellectual Property Rights

8.1 Content Ownership

· All Content on StreetKarrma is owned by StreetKarrma or licensed from third parties

· This includes text, images, logos, designs, graphics, and videos

· Intellectual Property is protected by copyright, trademark, and design laws

8.2 Limited License

By accessing StreetKarrma, you are granted a limited, non-exclusive, non-transferable license to:

· View and browse the website content

· Make personal, non-commercial use of Products

· Download invoices and receipts for your records

You may NOT:

· Copy, modify, or reproduce Content without permission

· Distribute or transmit Content for commercial purposes

· Use Content for competing businesses

· Remove copyright or trademark notices

· Create derivative works from our designs

8.3 User-Generated Content

If you submit content (reviews, comments, photos) to StreetKarrma:

· You grant StreetKarrma a worldwide, perpetual license to use it

· You warrant the content is original and doesn't infringe rights

· You agree content may be published without compensation

· StreetKarrma may moderate or remove inappropriate content

8.4 Trademark and Brand Protection

· "StreetKarrma," our logo, and design marks are trademarks of Tradeition Prime Innovation

· Unauthorized use of our trademarks is prohibited

· We actively protect our intellectual property rights

· Infringement may result in legal action

9. Prohibited Conduct and Restrictions

You agree NOT to:

9.1 Illegal Activities

· Use the Services for illegal purposes

· Violate any local, state, or national laws

· Engage in fraud, theft, or misrepresentation

· Facilitate illegal transactions

9.2 Harmful Behavior

· Harass, threaten, or abuse other users

· Post defamatory, hateful, or offensive content

· Engage in cyberbullying or discrimination

· Violate others' privacy or intellectual property

9.3 System Abuse

· Attempt to hack, crack, or disable our systems

· Introduce malware, viruses, or harmful code

· Spam or send unsolicited communications

· Interfere with system function or security

9.4 Unauthorized Access

· Access accounts that aren't yours

· Obtain unauthorized access to our systems

· Reverse engineer or decompile our technology

· Use automated tools (bots, scrapers) without permission

9.5 Commercial Misuse

· Resell Products for commercial purposes without authorization

· Use the Services for dropshipping or bulk reselling

· Scrape data for business purposes

· Create competing services based on our content

9.6 Impersonation

· Pretend to be StreetKarrma staff or representatives

· Misrepresent your identity or affiliation

· Create fake accounts for deceptive purposes

10. User Reviews and Ratings

10.1 Review Guidelines

Users may submit reviews if they:

· Have purchased the Product from StreetKarrma

· Provide honest, constructive feedback

· Do not include promotional content

· Do not include personal information

· Respect other users and the brand

10.2 Prohibited Review Content

We reserve the right to remove reviews that:

· Contain offensive, abusive, or hateful language

· Promote competing brands or services

· Include personal data, contact information, or links

· Are unrelated to the Product

· Violate intellectual property rights

· Are spam or fraudulent

10.3 Review Moderation

· Reviews are moderated before publication

· We may edit reviews for clarity and appropriateness

· Helpful reviews are prominently featured

· Reviewers may update or remove their reviews anytime

10.4 Rating System

· Ratings reflect subjective customer experience

· Ratings do not guarantee product quality

· Multiple factors influence individual satisfaction

· We encourage detailed, constructive feedback

11. Warranty and Disclaimer

11.1 Limited Warranty

StreetKarrma warrants that Products:

· Are made from quality materials as described

· Are fit for reasonable streetwear purposes

· Are free from manufacturing defects

· Will maintain integrity under normal use

Warranty Period: 6 months from purchase date

11.2 Exclusions from Warranty

Warranty does NOT cover:

· Normal wear and tear

· Damage from misuse, neglect, or accidents

· Damage from improper care or washing

· Alterations made by customers

· Cosmetic damage that doesn't affect function

· Products purchased at clearance or final sale prices

11.3 Disclaimer of Other Warranties

EXCEPT AS EXPRESSLY STATED, STREETKARRMA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

· Implied warranties of merchantability or fitness for a particular purpose

· Warranties regarding uninterrupted or error-free service

· Warranties regarding accuracy of content or descriptions

11.4 Service Availability

· Services are provided "AS IS" without warranty

· We do not guarantee 24/7 availability

· We are not liable for temporary service interruptions

· We are not liable for data loss or system failures

12. Limitation of Liability

12.1 Liability Cap

IN NO EVENT SHALL STREETKARRMA, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:

· Direct, indirect, incidental, special, consequential, or punitive damages

· Loss of profits, revenue, data, or business opportunities

· Damages from unauthorized access or use of Services

· Damages from third-party actions or content

· Any damages exceeding the amount paid for the Product

12.2 Exceptions

This limitation does not apply to:

· Death or personal injury from our negligence

· Fraudulent misrepresentation

· Violations of mandatory consumer protection laws

· Liabilities that cannot be limited by law

12.3 Third-Party Content

StreetKarrma is not responsible for:

· Third-party content or services

· Links to external websites

· Accuracy of external information

· Actions or policies of payment processors

13. Indemnification

You agree to indemnify and hold harmless StreetKarrma from any claims, damages, losses, or expenses arising from:

· Your violation of these Terms and Conditions

· Your misuse of the Services

· Your infringement of intellectual property rights

· Your user-generated content

· Your violation of applicable laws

· Your actions or omissions

14. Data Privacy and Security

14.1 Data Collection

StreetKarrma collects:

· Personal information (name, email, phone, address)

· Payment information (processed securely)

· Browsing and purchase history

· Device and location information (optional)

14.2 Data Usage

We use your data to:

· Process orders and shipments

· Send order updates and confirmations

· Improve Services and user experience

· Send promotional communications (with consent)

· Comply with legal requirements

· Prevent fraud and abuse

14.3 Data Security

· We use industry-standard encryption (SSL/TLS)

· Payment information is processed securely via trusted processors

· We implement firewalls and security measures

· We limit employee access to personal data

· We regularly audit security practices

14.4 Data Sharing

We may share data with:

· Shipping and logistics partners

· Payment processors

· Customer service providers

· Marketing partners (with consent)

· Legal authorities (if required by law)

We DO NOT sell personal data to third parties.

14.5 Retention

· Personal data is retained as long as necessary

· You may request data deletion (subject to legal requirements)

· Marketing data is retained until you opt out

· Transaction records retained for 7 years (tax/legal requirements)

14.6 Your Rights

You have the right to:

· Access your personal data

· Correct inaccurate information

· Request data deletion

· Opt out of marketing communications

· Request data portability

To exercise these rights, contact us at info@streetkarrma.co.in

15. Cookies and Tracking

15.1 Cookie Usage

StreetKarrma uses cookies to:

· Remember login information

· Track shopping cart contents

· Analyze website usage

· Personalize recommendations

· Display relevant advertisements

15.2 Types of Cookies

· Essential Cookies - Required for basic site function

· Functional Cookies - Remember preferences

· Analytical Cookies - Measure traffic and usage

· Marketing Cookies - Track advertising effectiveness

15.3 Cookie Management

You can control cookies through:

· Browser settings

· Cookie preference center on our website

· Opt-out tools provided by analytics services

Disabling cookies may affect website functionality.

16. Third-Party Links and Services

16.1 External Links

StreetKarrma may link to third-party websites that are:

· Not owned or operated by StreetKarrma

· Not subject to these Terms and Conditions

· Governed by their own terms and policies

16.2 Disclaimer

· We do not endorse third-party content or services

· We are not responsible for third-party policies or practices

· Use third-party services at your own risk

· Review their terms before providing information

16.3 Payment Processors

· Payment processing is handled by PCI-compliant or similarly equivalent partners

· We are not responsible for processor errors or failures

· Disputes with processors are handled directly with them

17. Dispute Resolution

17.1 Informal Resolution

Before legal action, we encourage:

· Contacting us at info@streetkarrma.co.in

· Describing the dispute in detail

· Allowing 30 days for response and resolution

· Providing documentation to support your claim

17.2 Escalation

If informal resolution fails:

· File a formal complaint with details

· Request involvement of our management team

· Provide evidence and proposed resolution

· Allow 60 days for final decision

17.3 Legal Action

· You agree to resolve disputes in Indian courts

· Disputes are governed by Indian law

· The exclusive venue is courts in New Delhi, India

· Both parties waive class action rights

17.4 Mediation and Arbitration

For unresolved disputes, either party may request:

· Mediation through a neutral third party

· Binding arbitration under Indian Arbitration and Conciliation Act, 1996

· Arbitration occurs in New Delhi, India

18. Governing Law and Jurisdiction

18.1 Applicable Law

· These Terms and Conditions are governed by Indian law

· Specifically, the laws of the National Capital Territory of Delhi apply

· The Indian Consumer Protection Act, 2019, is applicable

· Any legal claims must be filed in appropriate Indian courts

18.2 Jurisdiction

· Exclusive jurisdiction is with courts in New Delhi, India

· You consent to personal jurisdiction in Indian courts

· Any legal proceedings will follow Indian legal procedures

18.3 Compliance

· StreetKarrma complies with all applicable Indian laws

· We follow GST, direct tax, and consumer protection regulations

· We maintain records per Indian legal requirements

19. Changes to Terms and Conditions

19.1 Right to Modify

StreetKarrma reserves the right to modify these Terms and Conditions at any time. Changes are effective:

· Immediately upon posting (for non-material changes)

· 30 days after notice (for material changes)

· When you next use the Services after update

19.2 Notification

· Changes will be posted on this page with updated date

· Your continued use constitutes acceptance

· You may terminate use if you disagree with changes

19.3 Archived Versions

· Previous versions of Terms remain available

· You may review historical changes

· Current version supersedes all previous versions

20. Severability and Waiver

20.1 Severability

If any provision of these Terms and Conditions is found invalid or unenforceable:

· That provision will be modified to the minimum extent necessary

· Remaining provisions remain in full effect

· The intent of the agreement is preserved

20.2 Waiver

· No waiver of any provision is effective unless in writing

· Failure to enforce a right does not waive that right

· Single waiver does not constitute continuing waiver

· Our rights and remedies remain fully reserved

21. Entire Agreement

These Terms and Conditions, together with:

· Our Privacy Policy

· Return and Refund Policy

· Shipping Policy

· Any other terms published on our website

...constitute the entire agreement between you and StreetKarrma regarding the Services and supersede all prior agreements, understandings, and negotiations.

22. Contact Information

For questions, concerns, or legal notices, contact us:

StreetKarrma
Tradeition Prime Innovation
📍 Location: Neb Sarai, New Delhi - 110068, India

📞 Customer care: +91-9999231284
📧 Email: info@streetkarrma.co.in
🌐 Website: www.streetkarrma.co.in

Customer Support Hours:

· Monday - Friday: 10:00 AM - 6:00 PM IST

· Saturday - Sunday: 11:00 AM - 5:00 PM IST

· Holidays: Closed

23. Acknowledgment

BY ACCESSING AND USING STREETKARRMA, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

If you do not agree, do not use our Services.

Appendix A: Additional Policies